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Contact Information
Response Time
Within 24-48 hours
Support Hours
Monday - Friday
9:00 AM - 5:00 PM EST
Other Ways to Get Help
Report Animal Abuse
If you need to report animal abuse or neglect, please contact your local animal control or law enforcement immediately.
Common Topics
Account & Login Issues
Problems accessing your account, password resets, or two-factor authentication.
View FAQs >Animal Listings
Help with adding, editing, or managing your animal listings and photos.
View Tutorials >Widget Integration
Embed our pet widget on your shelter's website to display available animals.
Learn More >Shelter Settings
Configure your shelter profile, locations, and contact information.
View Tutorials >